AGE RESTRICTION
Persons under the age of 18 are not permitted to use 1King services and websites. 1King reserves the right to request age verification information from players and to suspend a player's account until they provide information confirming they are of the appropriate age.
To prevent minors from logging in to gambling sites as part of parental control, or to enable self-exclusion where needed, 1King recommends that parents or guardians install a reputable alternative filtering software system such as betblocker.org (free) or gamban.com (free trial).
GAMBLING ADDICTION
Betting is a socially acceptable form of recreational activity and in many cases is classed as a harmless pastime. However, as legal gambling expands, gambling-related problems constitute a valid public health concern among vulnerable individuals. Under no circumstances does 1King accept, or continue a business relationship with, players who develop or suffer from gambling addiction or gambling-related disorders.
The 1King Responsible Gaming Policy framework provides the basis for identifying risky behaviour through a proprietary internal system. The system flags customers who suffer repeated losses, face possible financial or mental health risks, or appear distressed and/or behave abusively when communicating with 1King staff. These individuals are put in contact with Customer Support in order to assess the situation and discuss activating self-limitation and/or self-exclusion options.
SELF-CONTROL
Compulsive gambling is a real problem, and we encourage our customers to take a test to gauge the degree of their involvement in gambling activities.
You can also visit http://www.gamblersanonymous.org/ga/content/20-questions for more information about additional tests and virtual and face-to-face meetings around the world.
Here are some tips for keeping your gambling habit under control:
1. Do not borrow money to gamble
2. Set a loss budget before you play and stick to it
3. Use different methods to limit yourself
4. Hold on to the thought that this is only a game!
5. Take frequent breaks or replace gambling with other activities
6. Do not gamble when you feel low, stressed or distressed
SELF-EXCLUSION
When occasional play stops being fun and turns into a daily obsession, and you find yourself unable to stop, it is the operator's duty to suggest activating a voluntary self-exclusion option.
We recommend that you contact our Support Team by email or chat and tell us that you wish to stop using our website and all our services for a certain period and to stop receiving marketing or promotional materials from the operator and its affiliates.
To bring your gambling habit under control, we recommend that at this point you speak to a mental health professional - contact one of the problem gambling help centres that offer support and counselling, such as www.gamblersanonymous.org.uk or Gambling Therapy at www.gamblingtherapy.org/.
Self-exclusion means being unable to open a new gambling account with the Operator, and being unable to bet or gamble and/or make deposits on your existing account.