This page sums up what you need to know before opening an account. By using our site or opening an account, you accept the terms below. The sections are short and plain, so reading them takes just a few minutes.
1. Who This Agreement Binds
1.1. These Terms and Conditions ("Terms") bind you (the Player) and the Company that operates this website ("we"). Throughout this text we refer to ourselves only as "the Company"; we do not publish a separate legal entity name or registered address.
1.2. By opening an account you confirm that you have read and understood these Terms and agree to be bound by them, including future updates. If you do not accept any part of these Terms, do not open an account or use our services.
1.3. We update these Terms from time to time for legal or operational reasons. Continuing to use the site after an update means you accept the current Terms.
2. Our Licence
2.1. We operate under a licence granted by the Curaçao Gaming Authority (CGA) under the National Ordinance on Games of Chance (LOK). This licence covers our casino games and sports betting services.
2.2. We do not publish a separate licence number on the site. To confirm our licence status directly, you can contact the Curaçao Gaming Authority at [email protected].
3. Check Your Eligibility Before You Register
3.1. By registering, you confirm the following: you are at least 18 years old or have reached the legal age of majority for gambling in your location, whichever is higher; you are acting for yourself, not on behalf of anyone else; participation in our games is legal in your location, which is your responsibility to check before you register; you are not an employee, manager, or close relative of an employee of the Company; and the funds you deposit belong to you, come from a legitimate source, and are not connected to fraud or money laundering.
3.2. We do not accept registration, deposits, or bets from people located or residing in the following countries: North Korea, Myanmar, the Netherlands, Russia, Sint Maarten, Syria, the occupied territories of Ukraine (Crimea, Donetsk, Luhansk, Zaporizhzhia, Kherson), Northern Cyprus / the Republic of Cyprus, the United Kingdom, and the United States. This list is not exhaustive — at our discretion, we may also restrict players from other countries.
4. One Person, One Account
4.1. Each player may hold only one account with us. Multiple accounts linked by the same email, phone, device, IP address, or payment account are not allowed.
4.2. We reserve the right to close any duplicate accounts we detect and to void the related bets, bonuses, or winnings.
4.3. Sharing your account is also not allowed. Your login details belong to you — do not share them with anyone.
5. Registration and Verification
5.1. To open an account, you must provide accurate, complete information and a valid email or phone number. Keeping this information current is your responsibility.
5.2. We carry out identity verification (KYC) as required by our licence and anti-money-laundering obligations. We may ask for a document, proof of address, or proof of your payment method.
5.3. If you provide false information or fail to complete verification, we may suspend or close your account and withhold the related winnings.
6. Deposits and Withdrawals
6.1. You may only deposit funds using a payment method registered in your own name.
6.2. Withdrawals are processed once your account has completed full KYC verification.
6.3. Withdrawn amounts are returned to the same method you used to deposit. We do not transfer funds to a different method or a third-party account.
7. Bonuses
7.1. Bonuses are limited to one per person, email, phone, device/IP, and payment account.
7.2. Each promotion carries its own wagering requirement, shown to you when you claim it. We do not publish a single fixed multiplier that applies to all bonuses — see our bonus rules page for current terms.
7.3. Using multiple accounts to claim the same bonus again counts as bonus abuse. If we detect it, we may void the bonus and any winnings and close the account.
8. Inactive Accounts
8.1. An account is considered inactive if it sees no deposit, bet, or withdrawal for 12 months.
8.2. Inactive accounts with a positive balance are charged a monthly maintenance fee, starting 30 days after inactivity begins.
8.3. Accounts with a zero balance are not charged.
9. Complaints
9.1. If you have an issue, write to us first at [email protected] — we resolve most matters directly.
9.2. Complaints must be submitted only by the registered player; we do not accept third-party complaints.
9.3. Submit your complaint within 6 months of the event it concerns.
9.4. If you are not satisfied with our internal review, you have access to Alternative Dispute Resolution (ADR) under LOK Article 5.3. For licence-related matters, you can contact the Curaçao Gaming Authority at [email protected].
10. Intellectual Property
10.1. The text, graphics, logos, and software on this site belong to the Company or its licensors. You may use the site only for personal, non-commercial purposes.
11. Limitation of Liability
11.1. Using the site and placing bets is entirely your own responsibility. We do not guarantee that the site will be error-free or uninterrupted.
11.2. To the extent permitted by law, we are not liable for indirect losses arising from circumstances outside our reasonable control.
12. Force Majeure
12.1. We are not liable for delays caused by circumstances outside our control, such as technical failures, network outages, or issues with third-party service providers.
13. Severability
13.1. If any provision of these Terms is found invalid, the remaining provisions continue to apply.
14. Governing Law
14.1. These Terms are governed by the law of Curaçao. Any disputes fall under the exclusive jurisdiction of the courts of Curaçao.
15. Contact Us
15.1. For account or support questions, write to us at [email protected]. For licence-related matters, you can contact the Curaçao Gaming Authority at [email protected].